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Power AZ Closed to New Applications: Arizona LIHEAP Next Steps

Arizona home, utility bill and application checklist

Power AZ is no longer accepting new applications. Arizona DES says submissions received on or before September 21, 2026 will still be processed; later submissions cannot be accepted for Power AZ. LIHEAP remains a separate assistance route with lower income limits.

Official information checked October 28, 2026.

Quick Summary

If you already submitted a Power AZ application by the cutoff, follow that case. If you need new utility assistance, review LIHEAP eligibility and use the state's current application route. The older Power AZ income chart remains online for archival purposes, not as an invitation to apply.

Which income limits apply now?

The DES LIHEAP page lists monthly gross income ceilings of $2,936 for one person, $3,840 for two, $4,743 for three and $5,647 for four. LIHEAP also requires energy-assistance need and qualifying citizenship or immigration status. Meeting an income limit does not guarantee funding.

Households currently receiving DES Nutrition Assistance or Cash Assistance meet LIHEAP's income requirement through categorical eligibility. DES uses income information already on file; other requirements still apply.

Prepare the right records

Use the DES applicant FAQ for the full checklist. Gather identity and citizenship or immigration records, current utility bills, income evidence, and any shutoff notice. Include the utility allowance statement if you live in subsidized housing. Categorically eligible households do not need separate income-proof documents.

SRP M-Power customers: DES requires an M-Power Customer Report. An app screenshot does not meet its requirements. Request the report from SRP at 602-236-8888 in English or 602-236-1111 in Spanish.

Apply and follow the case

  1. Start with the official DES page and its Apply for LIHEAP Online link to the A-to-Z Arizona Portal.
  2. If ID.me signup is unavailable to you, the FAQ permits a guest online application or a paper form, with valid photo ID and required documents.
  3. Download paper forms from the FAQ and use the submission details on the form's last page. Monitor portal updates and email after submitting.

An Approved status means payments are being processed; Disbursed means payment is complete. Save the submission confirmation and respond to requests for missing information.

Where to get help

Call the LIHEAP service line at 1-866-494-1981, Monday through Friday, 8 a.m. to 5 p.m. For local assistance, use the DES Community Action Agency directory.

The directory has separate entries for Phoenix, Glendale and Mesa as well as Maricopa County. Choose the entry serving your location rather than assuming every county resident uses the same office. DES warns that high demand can make phone lines busy. The same directory links to 211 Arizona and utility discount resources for other options.

Official Sources Used

Disclaimer

Statewise Apply Guide is an independent informational website. It is not a government agency, benefits office, law firm, financial advisor, or official application portal. We do not process applications, determine eligibility, issue payments, or provide legal, tax, financial, or benefits advice. Program details, deadlines, eligibility rules, and application links may change. Always confirm information with the official agency before applying.

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